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Claims Manager Marine Insu­rance (m/f/d)

Georg Duncker is one of the world’s leading marine insu­rance brokers, with a history span­ning over 150 years. As a priva­tely owned company with a long mari­time tradi­tion, Georg Duncker employs around 100 employees and handles more than 3,000 ships world­wide. With the head­quar­ters in Hamburg and offices in Singa­pore, Houston and Rotterdam, their close
colla­bo­ra­tion and global outreach servicing markets across the conti­nents have deve­loped an inter­na­tional mindset and open culture. For our office in Hamburg we are looking for a Claims Manager Marine Insu­rance (m/f/d).

Your Tasks:

• Hand­ling of Hull & Machi­nery, P&I and other related marine insu­rance claims for our inter­na­tional clients and subse­quent nego­tia­tions with insurers
• Nego­tia­tion, coor­di­na­tion and sett­le­ment of claims with custo­mers and oppon­ents, insu­rers, under­wri­ters, brokers, apprai­sers, banks, autho­ri­ties, lawyers, reco­very compa­nies, shipy­ards etc. – worldwide
• Prepa­ra­tion of claim-reim­bur­se­ment and loss statis­tics in our own ERP-system for the insu­rance fields mentioned as well as recon­ci­lia­tion of the statis­tics with the insu­rances and ship­ping compa­nies serving as a base for the renewal negotiations
• File manage­ment and docu­men­ta­tion of claims
• Admi­nis­tra­tion of the rele­vant insu­rance docu­ments and coor­di­na­tion of payment tran­sac­tions in the event of claims

Your Profile:

• Successfully completed studies (law or mari­time sector) with initial work expe­ri­ence in the mari­time industry or 2+ years work expe­ri­ence in the mari­time or insu­rance industry and/or field of inter­na­tional marine claims handling
• Know­ledge of rele­vant insu­rance conditions
• High level of accu­racy and sense of responsibility
• Strong nego­tiator with a problem-solving attitude
• High customer- and service orientation
• Strong commu­ni­ca­tion skills
• Team player with inde­pen­dent way of working
• Profi­cient in MS Office
• Fluent in written and spoken Greek (C1) and English (C1)

Your Bene­fits

• Modern Work­place
  An appe­aling modern office in the city centre of Hamburg, featuring ergo­nomic, height-adjus­table desks and excel­lent public trans­por­ta­tion connectivity.
• Colla­bo­ra­tive Team Culture
  Join a supportive, highly colla­bo­ra­tive envi­ron­ment that empha­sizes team­work over internal compe­ti­tion. Benefit from low hier­ar­chies and fast, flexible decision-making processes.
• Flexible and Hybrid Working
  We offer clear hybrid working arran­ge­ments, enab­ling you to work from home up to two days per week. Flexible working hours further support your work-life balance.
  
• Profes­sional Development
  We offer you an envi­ron­ment in which you can develop and grow accor­ding to your abili­ties and needs. From a compre­hen­sive onboar­ding and a wide range of trai­nings to the
  oppor­tu­nity of an inter­na­tional work assign­ments, we create the right surroun­ding for each individual.
• Attrac­tive remuneration
  We offer you an attrac­tive remu­ne­ra­tion package combined with perfor­mance reviews on a regular basis. Your deve­lo­p­ment and commit­ment will be rewarded through trans­pa­rent career paths and promo­tion opportunities.
• Team Events & Networking
  Parti­ci­pate in regular company-wide and local team events throug­hout the year, buil­ding strong rela­ti­onships and expan­ding your profes­sional network.
• HVV Profi­Ti­cket
  We support your envi­ron­men­tally friendly mobi­lity with a subsi­dised local trans­port ticket.
• Employee Bene­fits Programme
  Benefit from attrac­tive discounts and special condi­tions with nume­rous provi­ders via Corpo­rate Benefits.
• Snacks & Drinks
  Fresh fruit and chilled drinks at free disposal.