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Claims Manager Marine Insu­rance (m/f/d)

Georg Duncker is one of the world’s leading marine insu­rance brokers, with a history span­ning over 150 years. As a priva­tely owned company with a long mari­time tradi­tion, Georg Duncker employs around 100 employees and handles more than 3,000 ships world­wide. With the head­quar­ters in Hamburg and offices in Singa­pore, Houston and Rotterdam, their close colla­bo­ra­tion and global outreach servicing markets across the conti­nents have deve­loped an inter­na­tional mindset and open culture. For our office in Hamburg we are looking for a Claims Manager Marine Insu­rance (m/f/d).

Your Tasks:

• Hand­ling of Hull & Machi­nery, P&I and other related marine insu­rance claims for our inter­na­tional clients and subse­quent nego­tia­tions with insurers
• Nego­tia­tion, coor­di­na­tion and sett­le­ment of claims with custo­mers and oppon­ents, insu­rers, under­wri­ters, brokers, apprai­sers, banks, autho­ri­ties, lawyers, reco­very compa­nies, shipy­ards etc. – worldwide
• Prepa­ra­tion of claim-reim­bur­se­ment and loss statis­tics in our own ERP-system for the insu­rance fields mentioned as well as recon­ci­lia­tion of the statis­tics with the insu­rances and ship­ping compa­nies serving as a base for the renewal negotiations
• File manage­ment and docu­men­ta­tion of claims
• Admi­nis­tra­tion of the rele­vant insu­rance docu­ments and coor­di­na­tion of payment tran­sac­tions in the event of claims

Your Profile:

• Successfully completed studies (law or mari­time sector) with initial work expe­ri­ence in the mari­time industry or 2+ years work expe­ri­ence in the mari­time or insu­rance industry and/or field of inter­na­tional marine claims handling
• Know­ledge of rele­vant insu­rance conditions
• High level of accu­racy and sense of responsibility
• Strong nego­tiator with a problem-solving attitude
• High customer- and service orientation
• Strong commu­ni­ca­tion skills
• Team player with inde­pen­dent way of working
• Profi­cient in MS Office
• Fluent in written and spoken Greek (C1) and English (C1)

Your Bene­fits

• Attrac­tive loca­tion in the heart of Hamburg’s city centre with excel­lent public trans­port connec­tions and modern office space with ergo­nomic height-adjus­table desks
• Perma­nent employ­ment contract with the possi­bi­lity to pursue an inter­na­tional career
• Flexible working hours and the possi­bi­lity to work mobile up to 2 days per week
• Inte­res­ting and varied tasks in a moti­vated team
• Compre­hen­sive induc­tion trai­ning and struc­tured onboar­ding days
• Various trai­ning oppor­tu­ni­ties through internal and external seminars
• Several company and team events per year
• HVV Profi­Ti­cket
• Employee benefit programme (corpo­rate benefits)
• Fresh fruit and chilled drinks at free disposal